FAQ

Frequently Asked Questions

What is a candle warmer lamp?

A candle warmer lamp uses gentle heat from a bulb to melt your candle from the top, releasing fragrance without an open flame. It's safer, cleaner, and extends the life of your candle.

Is it safe to use around children and pets?

Yes! Because there's no open flame or smoke, Lisunar candle warmer lamps are a much safer alternative to traditional candles, making them ideal for homes with children and pets.

How do I use the timer function?

Simply set your desired time using the built-in timer dial. The lamp will automatically turn off after the set duration, giving you peace of mind.

Can I adjust the brightness?

Yes, all Lisunar lamps feature a dimmable function. Rotate the dimmer switch to find your perfect ambiance level.

What type of bulb does it use?

Our lamps use standard GU10 base bulbs. Replacement bulbs are widely available at most hardware or home goods stores.

How long does shipping take?

Please refer to our Shipping Policy page for detailed delivery timelines.

How do I contact customer support?

You can reach us via our Contact Us page. We typically respond within 24 hours.